@ Costacruceros: Clarifications regarding discounts and promotional offers

Regarding the news appeared on discounts and promotional offers, @ costacruceros feels compelled to point out that the company has never offered discounts for future cruises to customers who were aboard the # CostaConcordia on 13 January and were involved in the tragic accident. This information published in some media is totally unfounded, and English comes from a passenger who has made some statements.

# CostaCruceros reiterated that after the tragic accident, the priority of the company has always been to provide the maximum possible care and comfort to the people involved. From the beginning, the company was fully aware and felt terribly sorry for the suffering of the passengers and crew members and has performed strongly in this light.

Along with rescuers, the company has worked to provide passengers and crew members evacuated the necessary assistance to ensure their return home. Subsequently contacted by phone passengers upon their arrival, to check their physical and emotional state and confirm that they will receive a refund of cruise fare and all expenses related materials.

As announced, the company is open to dialogue with passengers and consumer protection associations to determine the compensation for damages, with the support of professional associations of tourism which has been in contact for these days.

Driven by his sense of ethics and values of fairness and responsibility that guide it, the company has also given its customers with reservations for future cruises possible, if they are afraid to take them, cancel your cruise prior notification February 7 . All travel agents working for the company have been informed of this for several days.

Costa Cruises also wishes to clarify that from the day after the accident, all advertising campaigns were canceled out of respect for those affected by tragedy. The company has only been able to stop a promotion post, which had already been sent to some customers in late December.

Costa Cruises is felt disbelief at the outrageous and unfounded claims made about the company without any verification.